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How secure is my information?
Special care is taken in maintaining the privacy and security of your information. For example, CLIENTLINK requires you to enter a valid Username and Password before permitting you to see any personal or financial information. This site also encrypts all the information that the server and your browser exchange. If you are inactive for an extended period of time, the site will log you off and you will need to re-enter your Username and Password. «
Why are cookies important?
This site uses a common technique, HTTP-header cookies, to identify one page request from another. The cookies this site creates do not contain any personal information. They merely allow the site to recognize a page request comes from someone who has already logged on. The information is stored temporarily in memory and is available only during the course of a session. The information is removed once you log out or close down your browser. Some browsers can be configured to warn the user whenever a site sends it a cookie. If your browser provides an edit message asking you to accept or reject the use of cookies, you should accept. The site will not work without them. «
What is encryption?
Encryption is a mathematical process that transforms a message in order to conceal its meaning. Encryption is used to protect messages from eavesdropping, tampering, or message forgery over the Internet. «
How is encryption used by this site?
It is the policy of Wedbush Securities to encrypt the transmission of all personal or financial information that is transmitted between our server and your browser. Any time you enter an order or provide personal information in our Customer Center (such as Username or password), we encrypt it using Secure Socket Layer (SSL) technology. SSL protects information as it crosses the Internet. To support this technology, you need an SSL3-capable browser. We recommend using a strong encryption, 128-bit browser such as Microsoft Internet Explorer 5.0 or higher. This browser will activate SSL3 automatically whenever you Login to your ClientLink account.
You can tell if you are visiting a secure area within a Web site by looking at the symbol on the bottom of your browser screen. In Microsoft Internet Explorer 5.0 or higher browser, you will see either a lock or a key. When the symbol appears unbroken or the padlock is in the locked position, your session connection is taking place via a secure server
We do not recommend the use of beta browser versions. For immediate technical support on browsers, please contact the browser provider
For general ClientLink questions, please contact 1-888-WEDBUSH or 1-888-933-2874.
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How can I tell that SSL is in effect?
The URL of a secure document begins with HTTPS://. The additional "S" on the end of the familiar HTTP indicates a secure channel to the server. In Microsoft Internet Explorer 5.0 or higher, the security icon is a padlock with authorized VeriSign Trust Network. The hasp of the padlock will be closed once a secure channel is established. «
How secure is SSL?
SSL uses public-key encryption. This technology can use keys of various sizes. The larger the key length, the greater the number of possible keys, the more difficult the decryption challenge, and the more secure the message. Browsers generally have one of two key sizes--40-bit or 128-bit. Messages encrypted with a 40-bit key could possibly be decoded in less time than those encrypted with a 128-bit key. Messages encrypted with a 128-bit key are 3 x 1026 (3 followed by 26 zeros) times harder to break.
This site will provide the maximum level of encryption supported by your browser. Those wishing to maximize the security of their web activities are encouraged to obtain a browser with 128-bit encryption. «
Why do I need to use a particular browser?
In order to maximize the privacy of your information as well as to provide a consistent visual presentation, a relatively current and capable browser is required. For example, the browser must support JavaScript, Cookies, and Secure Sockets Layer (SSL), an encryption standard for browsers. For enhanced security, we recommend using a browser version that uses 128-bit SSL encryption. Furthermore, Microsoft Explorer 5.0 Internet Explorer browser have been used to extensively test this site to ensure that the pages display and behave in a predictable manner
If your computer is running on Windows 2000/NT/XP or VISTA operating systems, we recommend that you download the latest version of Microsoft Internet Explorer http://www.microsoft.com/windows/ie/downloads/default.mspx
If your computer is running on Macintosh operating system, we recommend that you download the latest version of Microsoft Internet Explorer http://www.microsoft.com/mac/downloads.aspx. «
What responsibility do I need to take as a customer?
Customers have their own set of responsibilities in providing security for their brokerage accounts. Passwords must be kept secret. You should make sure that no one is physically watching as your passwords are entered. It is also important to remember to log out of ClientLink and even exit the browser when leaving the computer.
If your PC is left unattended with the browser running and a valid Username and Password cached, anyone may gain access to the account. You should also take precautions to keep computers clean and free from viruses that could be used to capture your password keystrokes. «
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